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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karyn Rife

March 21, 2025

5  out of  5
rating by Karyn Rife
"State Farm’s agent Karmen Ward and her staff are the best! Whenever I have a need they are always there to respond. They take care of my need immediately. I mean, in this day and age, who does that? THEY DO! If you are looking for an agent, call Karmen Ward. You won’t be disappointed because like I said, she and her staff are the BEST!"
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Beth Scarberry

March 20, 2025

5  out of  5
rating by Beth Scarberry
"I just signed up with Karmen Ward this month. Rebecca Mills is the agent I spoke with when signing up. She was so very helpful and walked me through the entire process. She loves her job and that makes all the difference. Very personable. So far, I am very happy with this agent. My rates are much better than with my previous carrier of 30+ years I was paying twice the amount for less coverage. Beth"
We responded:
"Thank you so much for the awesome review and for joining the Karmen Ward Insurance family! We’re so glad you got to work with Rebecca—she really is a rockstar, and it’s great to hear she made everything clear and easy. It means a lot to know you’re happy with the switch, especially after 30+ years with your previous carrier. Getting better coverage for less is what we love to hear! We’re here anytime you need us—welcome aboard!"
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Darlene

March 20, 2025

5  out of  5
rating by Darlene
"So very helpful Very, very nice. Help me with what I needed with no problem."
We responded:
"Thanks so much for the kind words! We’re glad we could help and make things easy for you. Don’t hesitate to reach out if you need anything else!"
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Sharon Taylor

March 18, 2025

5  out of  5
rating by Sharon Taylor
"A very pleased with was state farm Karmen ward and Bree. They are always very helpful and patient when I need help with questions and things. Very fast to get back with me as well."
We responded:
"We love this—thank you! Karmen, Bree, and the whole crew are so happy to hear you’re pleased. Quick replies, helpful answers, and a little extra patience are what we’re all about! We’ve got your back anytime you need us!"
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Jeffrey Winchester

March 15, 2025

5  out of  5
rating by Jeffrey Winchester
"Bree helped me with all my concerns and questions as needed great service!"
We responded:
"Thanks so much for the shoutout! Bree is awesome, and we’re glad she could help with all your questions. Great service is what we aim for—so happy to hear you had a smooth experience!"
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Mila Buckner

March 13, 2025

5  out of  5
rating by Mila Buckner
"Easy to communicate with and lets you know what you are doing step by step"
We responded:
"Thanks so much! We’re all about clear communication and keeping you in the loop every step of the way. So glad to hear it made things easier for you!"
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Sandra Lopez

March 13, 2025

5  out of  5
rating by Sandra Lopez
"All I can say is, WOW! Excellent service. Knowledgeable, caring, professional, and friendly. Both Karmen and Rebecca take excellence very seriously. A rare gem these days!!"
We responded:
"Wow—thank you for such an amazing review! We truly care about delivering top-notch service, and it means so much to hear that it shows. We’re lucky to have clients like you who appreciate the heart we put into what we do! We so enjoyed visiting with you!!"
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Separateboats

March 7, 2025

5  out of  5
rating by Separateboats
"Bree at Karmen Ward State Farm Insurance is extremely patient- cordial- kind- helpful. Thank you Bree."
We responded:
"Bree for the win! Thanks a ton for the sweet words—she’s kind, patient, and always ready to help, and we’re so glad you felt that. We’ll be sure to pass this on!!"
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Will Zerc

March 7, 2025

5  out of  5
rating by Will Zerc
"Rebecca was great! She worked tirelessly to get me the best product to fit my needs."
We responded:
"Thanks so much! Rebecca works hard to find the best fit for each person—so glad she could help you out! We’ll be sure she sees this!"
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Clyde Smith

February 28, 2025

5  out of  5
rating by Clyde Smith
"Very informative and helpful"
We responded:
"Thank you for your kind words!!"
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Angie Bowman

February 28, 2025

5  out of  5
rating by Angie Bowman
"Great ladies at this office! Always have a smile on their faces and always ready to answer any questions or concerns you have about your policy. Thanks Rebecca and Karmen for all that you do! Keep up the great work ladies!"
We responded:
"Thank you so much for your kind words! It truly means a lot to Rebecca and me. We love what we do, and it’s always our goal to provide the best service with a smile. If you ever have any questions or need anything, we’re always here to help. We appreciate your support and look forward to seeing you again! Thanks for being a valued part of our office!"
Profile photo of Curt Johnson

Curt Johnson

February 25, 2025

5  out of  5
rating by Curt Johnson
"We talked with Bree and she was awesome. She was very nice and easy to talk to you. She was very helpful with getting us switched to State Farm."
We responded:
"Thank you, Curt! We’re so glad to hear that you had a great experience with Bree. She truly enjoys helping customers, and we’re happy she made your transition to State Farm smooth and easy. If you ever need anything, don’t hesitate to reach out. Welcome to the State Farm family!"
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Samantha Shippy

February 7, 2025

5  out of  5
rating by Samantha Shippy
"Always so kind and do their best to help out as fast as they can to get things rolling !"
We responded:
"Thank you, Samantha! We truly appreciate your kind words. Our team always strives to provide fast and helpful service, and we’re so glad to hear that you’ve had a great experience with us. If you ever need anything, we’re always here to help. Thanks for being a valued part of our office!"
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Jonathan Edde

December 13, 2024

5  out of  5
rating by Jonathan Edde
"Rebecca and Karmen was Very insightful and helpful not to mention patient with my thousand questions. I appreciate them both for taking the time to get me the Coverage I need it for a reasonable price."
We responded:
"We appreciate your kind words and your business!!"
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Diana Brown

December 4, 2024

5  out of  5
rating by Diana Brown
"Bree was fast and very good at explaining things to where I understand about my insurance. She is very knowledgeable and professional. I do not want to work with anybody but her she is so good at her job."
We responded:
"Than you! I am glad Bree was able to help! We appreciate your business!"
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Evan Johnston

November 22, 2024

5  out of  5
rating by Evan Johnston
"Extremely helpful and knowledgeable!"
We responded:
"Thank you! Have a great Christmas!!"
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Tabitha Huber Realtor

October 15, 2024

5  out of  5
rating by Tabitha Huber Realtor
"Love this office! Everyone (especially Bree) is always so kind and helpful! We get immediate answers with friendly service. I will continue to call and send clients their way!"
We responded:
"Thank you for your kind words. I do agree… Bree is awesome!"
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Ariana Mikayla

October 14, 2024

5  out of  5
rating by Ariana Mikayla
"I had the best experience with Bree trying to get renters insurance. She was very informative and made the process so smooth."
We responded:
"Thank you!! We appreciate you!"
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Alpha Phoenix

October 14, 2024

5  out of  5
rating by Alpha Phoenix
"Bree made me feel comfortable during our conversations all while keeping a professional atmosphere. Great work!"
We responded:
"I am glad we were able to help you!! Thank you taking time to leave us a review! We appreciate you!!"
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Tyler B

October 14, 2024

5  out of  5
rating by Tyler B
"These ladies go above and beyond for all of their customers. I appreciate the detailed explanations for all of my questions I may have regarding my policies. Thank you Karmen and Bree!"
We responded:
"Thank you Tyler, I have been blessed with an amazing team! We are always happy to help!!"
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Kala Lex

October 14, 2024

5  out of  5
rating by Kala Lex
"The ladies at Karmen’s office are always so helpful and professional!"
We responded:
"Thank you Kala!!! We appreciate you so much!"
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Deb Lengerich

October 7, 2024

5  out of  5
rating by Deb Lengerich
"Bree was very helpful in switching my insurance from a vehicle I sold to a different one that I just purchased in a very timely manner. She sent me a text with a PDF file and I text her back and asked her to send to my email so I could print out temporary insurance card. All done within a few minutes. Karmen's office is very efficient and the best place to do business locally hassle free."
We responded:
"Thank you, Deb! We sure appreciate your business!!"
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Samantha Hardwick

September 30, 2024

5  out of  5
rating by Samantha Hardwick
"Bree was very helpful and very polite!"
We responded:
"We're thrilled to hear that Bree was not only helpful but also polite in assisting you! We strive to provide excellent service and it's great to know that Bree met your expectations. If there's anything else we can assist you with, please don't hesitate to ask. We're here to help!"
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Eunice White

July 2, 2024

5  out of  5
rating by Eunice White
"very knowledgeable polite very helpful and i$ she didn't know the exact answer she promised to find out pant text us the answer later. that afternoon and she followed thru on her lpromise. could not ask for a better agent."
We responded:
" Thank you, Eunice, for your kind words! We are thrilled to hear about your positive experience. Our team strives to provide knowledgeable and helpful service, and it’s great to know we delivered just that. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again! "
Profile photo of S. H.

S. H.

June 11, 2024

5  out of  5
rating by S. H.
"I'm so happy that Tiffany went the extra mile to get me the insurance that I was looking for! Very happy with my switch to state farm and thanks again!!!! Outstanding!!"
We responded:
"Thank you so much for sharing your positive experience with us! We're thrilled to hear that Tiffany was able to provide you with the insurance coverage you needed and that you are happy with your choice to move to Karmen Ward -State Farm. We truly appreciate your feedback and look forward to continuing to serve you in the future. Thank you again for choosing State Farm!"